UNABLE TO CANCEL SUBSCRIPTION ON GOOGLE PLAY
If you can't cancel your subscription on Google Play, you might be using a different account than the one you used to subscribe to Selecta. Follow these steps to verify and correct it:
Open the Play Store App: On your mobile device, open the Play Store app.
Open Menu: Tap the menu (three horizontal lines in the upper-left corner).
Check Current Account: At the top of the menu, you’ll see the current username of your Play Store account.
Switch Account: Tap the arrow next to the username to switch accounts.
Select the Account: Choose the account you used to activate your Selecta subscription (if you’re being charged, your card is linked to that Google Play account).
Cancel Subscription: Go to Subscriptions and cancel your Selecta subscription.
For more help, you can find additional information on Google Play.
Need Help?
If you have any questions or need assistance, you can email us at contact@selectatv.com or click here for more information.
